Process Automation

Process Automation is the intelligent connection of your digital tools so they work seamlessly together. With workflow automation solutions like n8n, we connect your CRM with email systems, accounting software, project management tools, and more. Imagine: A new lead comes in and is automatically transferred to your CRM, receives a welcome email, is notified in Slack, and a task is created for your sales team - all without manual intervention. We don't just automate individual tasks, but complete workflows that massively increase your efficiency and eliminate human error.

Human error is the enemy of scale. We automate the repetitive, boring tasks so your team can focus on high-value creative work. Automation is not just a time-saving tool - it's the key to consistent processes that work around the clock without taking vacation or getting sick.

Using tools like n8n and custom Node.js scripts, we connect apps that don't natively talk to each other. Typeform to Slack? Stripe to PDF invoice? We build it all.

n8n is our preferred workflow automation platform because it's open-source, can be self-hosted, and offers a visual interface that even non-developers can understand. We create complex workflows with conditions, loops, error handling, and retry logic. Every workflow is documented and can be adapted by your team later.

For special requirements that n8n can't cover, we write custom Node.js scripts. These can be deployed as microservices, run as serverless functions, or integrated into existing systems. We use TypeScript for type safety and create comprehensive tests so the automations work reliably.

Lead management: When a new lead arrives in your CRM, an email sequence is automatically started, the lead is notified in Slack, a task is created in the project management tool, and all relevant data is synchronized. No manual step needed anymore.

Invoicing: Stripe payments are automatically transferred to your accounting system, PDF invoices are generated and sent by email, and your CRM is updated on payment status. Everything happens within seconds of payment.

Content publishing: Blog articles from your CMS are automatically shared on social media, transferred to your newsletter system, and formatted for different channels. Write once, publish everywhere.

When you switch from one system to another or need to keep multiple systems in sync, we handle the complete data migration. We analyze your data structures, create mapping plans, and migrate all data safely and completely. During migration, your old system continues to run so no business is interrupted.

Continuous synchronization between systems is just as important as one-time migrations. We set up bidirectional syncs that detect and resolve conflicts. Example: If a customer is updated in HubSpot, the change is also adopted in your ERP system - and vice versa.

Chatbots can massively relieve your support team. We develop intelligent bots that answer common questions, schedule appointments, qualify leads, or take orders. The bots use Natural Language Processing (NLP) to understand human language and respond contextually.

Our bots are not just simple FAQ answers. They can trigger complex workflows, interact with your systems, and escalate to human agents when needed. We integrate them into your website, Slack, WhatsApp, or other communication channels.

Our automations are built to handle volume. Whether you are processing 10 leads a day or 10,000, the system scales with you without adding headcount.

We use queue systems like Bull or BullMQ for asynchronous processing of large data volumes. Rate limiting ensures we don't exceed API limits. Error handling and retry mechanisms ensure that temporary failures don't lead to data loss.

Monitoring is essential. We set up alerting so you're immediately notified if an automation fails. Dashboards show you in real-time how many workflows are running, how long they take, and where bottlenecks occur. Proactive optimization is part of our service.

Automations often have access to sensitive data. Therefore, we implement the highest security standards: encryption in transit and at rest, OAuth2 for API authentication, least-privilege principles, and regular security audits. GDPR compliance is a given for us - we only store what's necessary and automatically delete data after the retention period expires.