Transparency about our security practices and privacy measures.
How we handle your data:
TLS 1.3 for all connections, encrypted databases
EU hosting (Hetzner Germany), GDPR-compliant processing
Role-based access, 2FA for all admin accounts
Comprehensive audit logging, real-time monitoring of critical systems
Multi-layered backup strategy for data security:
Daily automated backups, hourly snapshots for critical data
30-day rolling, 12 monthly snapshots
Geographically separated backup locations within EU
Monthly restore tests for verification
Our process for security incidents:
Automated monitoring alerts, 24/7 availability
Immediate isolation of affected systems
Forensic investigation, root cause analysis
Transparent communication with affected parties, GDPR-compliant reporting
Systematic problem resolution, documentation, lessons learned
Current system status and planned maintenance:
status.pixelandprocess.de
For security reports and questions:
security@pixelandprocess.de
PGP key available